Frequently Asked Questions

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What is ObitsArchive.com?

ObitsArchive.com is the largest and most comprehensive collection of newspaper obituaries and death notices in the United States. Each obituary or death notice is indexed by the name of the deceased person, to make searching easier and more precise. In addition, the text of each obituary or death notice is searchable, making it easy to find just what you're looking for using a place of residence, occupation, names of family members, or other personal information.

I am looking for the obituary or death notice of a particular person and I am having trouble finding anything. Can you give me any advice?

Please see the search help page. If you need to find an obituary or death notice which you believe was published but is not in the ObitsArchive.com database, your newspaper may provide additional search service.

How do I get the complete text of the article I want?

Just click on the link for the obituary or death notice you want. You must pay to view the full text. Current Pricing.

How do I set up an account? What are my options?

It only takes a few minutes to set up an account, and you can use it right away. You may use a Visa or Mastercard. Your credit card will be charged only for the obituary or death notice for which you view the full text. There are no set-up charges or minimum fees. During checkout, we use the latest encryption technologies to keep your data safe and secure.

How much does it cost and when will I be billed?

Searching ObitsArchive is free, but you must pay to view or download the full text of the obituary or death notices. For more pricing information, visit our Pricing Options page. You will only be charged once for an obituary or death notice even if you happen to view it more than once, provided the viewings occur within 24 hour period.

I tried to view a complete article and my username and password won't work. What should I do?

Make sure that you are using the username and password you chose when you registered. When entering your password, make sure your "Caps Lock" key is not on. Usernames and passwords are "CaSe SeNsiTive". Also, make sure you distinguish between numeric zeros and the upper case 'O'.

If you continue to have issues logging in or viewing obituaries and death notices, please send e-mail to obitsarchive@newsbank.com.

I would like to get a hard copy of an article that I purchased. How can I do that? What about reprints?

Once you are viewing the article you have purchased or to which you already have access, use your browser's "Print" feature to print a hard copy of the obituary or death notice that you have purchased. To save the document, look for the "Save" button within the image viewer, which will allow you to save the document in various formats, including PDF and JPG. This will save the document as a file that can be opened and printed later. Remember that copyright laws prohibit using the obituary or death notice in electronic or hard copy forms, except for personal use.

Reprints, or copies of newspaper pages, are not available through ObitsArchive. Please contact the newspaper directly to inquire about the availability of this type of reprint.

All obituary or death notices purchased from ObitsArchive.com are for personal use and all copyright laws apply. If you want to republish an obituary or death notice in print or electronically, you must get permission from the newspaper.

An obituary or death notice that I purchased makes reference to a photograph or graphic, and even includes the caption for that photograph. Does your service provide the photographs as well as the text?

Unfortunately, ObitsArchive.com contains only the text of the obituary or death notice that appeared in the newspaper. Sometimes, this will also include the cutline, or caption, of the photographs that were published with the obituary or death notice. Contact the newspaper directly for reprints of published photographs, graphs, charts or copies of published pages. Use the information from ObitsArchive.com to refer to the photograph you desire.

The article I paid for contained little more than what I read on the results page for free.

Some newspaper obituaries are longer than others, and some are even just short listings submitted by funeral homes or families.

ObitsArchive.com provides all content as published in the newspaper or as available from the newspaper's electronic archive.

Something went wrong, or I am unhappy with the article. Can I get a refund?

Refunds and credits are granted only in cases where you were not able to retrieve an article that you located. If you successfully retrieved an article, you are not entitled to a refund, even if that article did not contain the information you were looking for.

If you were unable to view the full article, please e-mail our customer service at obitsarchive@newsbank.com

I am looking for articles from a newspaper that is not listed on your page. Where can I get those articles?

Although we are continually trying to add more content to the service, not every newspaper will be available on ObitsArchive.com, but may be available through the newspaper's home page.